Frequently Asked Questions
Everything you need to know about your Insomniac Shop order.
When will my order ship?
Most orders are processed within 2-3 business days. Once shipped, you will receive a tracking number via email to monitor your delivery's progress.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start a request.
Do you ship internationally?
Yes, Insomniac Shop ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my Insomniac apparel?
To preserve the quality of the fabric and prints, we recommend machine washing cold, inside out, and hanging to dry.